The Quality Assurance program at the Manitoba Advocate for Children and Youth was implemented in 2013 in an effort to ensure the internal and external work of the office was always striving toward excellence. From its beginning, the primary goals of the program were to help prepare the office for future growth, promote organizational stability, and ensure that quality and efficient services are delivered to children, youth, young adults, and their families across the province.
The work of the QA program consists of activities in the following areas:
- Continuous Improvement
- Data Collection, Maintenance, and Analysis
- Support of MACY Activities and Programs
- Monitoring and Compliance